Support

Email Support: Email your questions and comments 24/7.

(Please also indicate your name, phone number, email, program name and version)

ex@excelestimator.com

I use the trial version of your Excel-based Estimator. What additional features will I get if I register?

First, the time restriction is removed. We update cost data periodically. We also update and improve the program frequently. When registered, we will email you the link for the latest version immediately so you benefit from the latest improvements.

Also, with registration, you get full access to data worksheets for viewing and modifications.

How can I upgrade my older registered version?
Simply go to the Updates page on our website and download the updated file. After unzip, the system will recognize your registration status in the original computer. For a new computer, you will have to enter your Authorization Code emailed to you at the time of your purchase.

Can I distribute the estimator file to others in my organization?
Each estimator is licensed for one computer use. Therefore, it is illegal to distribute to others. However, you may purchase multiple licenses or site license for use in organizations.

I use GeneralCOST Estimator. When I insert cost items in my database should I also add a costcode?

This is not necessary but highly recommended. Because, with an attached costcode, the cost item may be sorted and uniquely defined.

With RemodelCOST Estimator, how can I customize the "Quote" report that goes to my client?

There are 2 ways. One is to edit the source data in the "Quote" worksheet. You may edit cells highlighted in yellow. The second way is to edit the final report. After edits, simply print on printer and send to your client.

When I open the estimator, Excel says macros which may contain viruses. What should I do?

Because we guarantee virus free downloads, you should click on "Enable Macros" button and proceed with a peace of mind. Because our estimators have a lot of code (macros) built-in, if you disable macros, then you will not be able to run the estimator successfully.

I want to rename tab labels to reflect my industry. How can I do that?

RemodelCOST Estimator, RepairCOST Estimator and GeneralCOST Estimator will allow you to rename cost category tabs. Be sure not to have spaces in the labels. Also, you may not delete tabs or add new tabs.

How much does it cost to update MS Excel based estimators?

Nothing! Once you've purchased your license, you'll never have to pay for an update.

My program continues to indicate Trial version even though I purchased it, why?
Once you purchase your estimator you must either download the registered version from the emailed link in the next 2 weeks or you must enter your Authorization Code into your software to activate it. Your Authorization Code is sent via email to the email address you supplied at the time of purchase.

Once your software has been activated by entering the Authorization Code, the Trial version screen will stop appearing.

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